Privacy Policy

Who we are

This Privacy Policy (the “Policy”), which is located on our website at (the “Website”), will inform you as to how “WOW-HOW STUDIO” LIMITED LIABILITY COMPANY (“Wow-How”, “we”, “us” or “our”) uses your personal information, that is to say, information that can be used to directly or indirectly identify you (“Personal Data” or “Personal Information”). “You” and “your” refer to you, as a user of this Website.

“Wow-How Studio” Limited Liability Company
Company number 40308393
27-B Nauky Avenue, office 407
61072, Kharkiv, Ukraine
Email: [email protected]


We collect information from you when you:

  • Visit and use our Website;
  • Subscribe to our service;
  • Respond to a survey;
  • Fill out a form or enter information on our Website;
  • Request marketing to be sent to you;
  • Contact us by phone, email or otherwise;
  • Report a problem with our Website;
  • Provide us with a feedback.

We may also collect your data from other sources, for example from public domain and social networks.


Direct interactions with us. This implies Personal Information you voluntarily offered to us. This includes Personal Data you provide when you:

  • Fill out a form or enter information on our Website;
  • Request marketing to be sent to you;
  • Contact us by phone, email or otherwise;
  • Report a problem with our Website;
  • Provide us with a feedback.

Information collected automatically. When you access and use our Website, we may collect Personal Data sent to us by your PC, mobile phone or other access device. We need this data to analyse our users’ patterns, habits and actions. Some of this information does not directly identify you, while some of it may.

Data we collect from other sources. We may collect certain information about you from public domain, third parties, other websites we operate or other services we provide. Third parties include business partners, subcontractors in technical, advertising networks, social networks, and analytics providers.

We process your Personal Information received from other sources where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interest means the interest of our business in conducting and managing our business to enable us to provide you with our services and secure experience. In case our interests are overridden by the impact on you, we may use another legal ground to process your data.


  • Identity Data: includes first name, last name, username, nickname, job title, gender, marital status, date of birth;
  • Contact Data: includes email address, telephone number, personal address;
  • Financial Data: includes bank account details and billing address;
  • Technical Data: includes browser type and version used, Internet Protocol address (IP address), the operating system used by your device, the date and time of access to the Website, the address of a referring site, device identifier (but not the UDID, Unique device identifier), MAC address;
  • Usage Data: includes cookies (you can learn more about cookies in our Cookies section below) and other information about how you use our Website.


Our Website uses cookies. When you access the Website we, or third parties on our behalf (e.g. ‘Google Analytics’, ‘Facebook’ or similar service providers), place small data files called ‘cookies’ on your computer or other access devices you use. We use these technologies to ensure you get the best experience on our Website, to recognise you as our user, to customise our Website, to improve productivity and your experience, to customise advertising, to measure promotional effectiveness and collect information about your computer or other access devices.

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Please refer to your browser’s privacy or help documentation to find instructions for blocking or deleting cookies in case you want to block or delete them. However, please note that certain features of the Website, services and products provided may depend on cookies, and if you choose to block cookies, you may be unable to sign in or use some of those services, features, and preferences that are dependent on cookies.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our Website is used to create reports about the use of our Website. Google’s privacy policy is available at:

We do not store the information collected by Google Analytics, which is stored by them. You also have the option of objecting to the collection of personal data by Google Analytics from our Website by downloading and installing a browser add-on which can be found under the link

Further information and the applicable data protection provisions of Google can be found in Google policies and Analytics terms. Google Analytics, its purpose and functions are further explained under the following link .

We use Facebook on our Website in order to show where you have “liked” our Website on the Facebook social network. Facebook uses cookies in order track your activity and in order to serve our ads on to you on their platform. We do not store any information collected by Facebook. Facebook’s privacy policy is available at,
Facebook’s cookie policy is available at


We collect and use your Personal Information for the variety of reasons. Ordinarily, we use your data where:

  • You provided us with your consent;
  • We need to perform a contract we are about to enter into or have entered into with you;
  • We need to comply with a legal or regulatory obligation;
  • It is necessary for our legitimate interest and your interests or fundamental rights and freedoms do not override those interests.

We rely on your consent as a basis for processing of your data only when you request us to send marketing information to you. In all other cases, we utilise other legal grounds to process your personal data.

We may process your Personal Information where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we have a legitimate interest in marketing our services to existing clients or potential business clients to increase sales. In case your interest and fundamental rights override our business interest, we will use another legal ground for processing or simply delete your data.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Purpose Data used Legal basis
To provide you with our products and services, including the Website (i)Identity data;
(ii)Contact data;
(iii)Financial data.
(i)Performance of a contract;
(ii)Compliance with a legal obligation;
(iii)Legitimate interest.
To send you our news, updates, marketing or promotional materials (i)Identity data;
(ii)Contact data;
(ii)Legitimate interest (to send marketing to our existing clients or to potential business clients).
To maintain and optimise the work and content of our Website (i)Technical data;
(ii)Usage data.
(i)Legitimate interest (to run and administer the Website and maintain IT security).
To send you administrative notifications, provide you with our support services (i)Identity data;
(ii)Contact data;
(iii)Technical data.
(i)Legitimate interest (to provide you with better experience while using our services, including the Website).
To enable you to participate in a survey, lottery, other activity we organise (i)Identity data;
(ii)Contact data;
(i)Legitimate interest (to provide you with a possibility to participate in an activity we organise).
To deliver relevant Website content and advertisements to you (i)Technical data;
(ii)Usage data.
(i)Legitimate interest (to analyse our users’ behaviour, patterns and habits, in order to provide you with better content on the Website).


On our Website, you have an option to subscribe to our marketing newsletter via email. From the moment you provide us with your consent to do so, we may send you our news, updates, marketing or promotional materials.

You can always unsubscribe from our marketing emails by:

  • contacting us at:;
  • using the unsubscribe link contained in the bottom of every marketing email.


Wow-How takes your data protection seriously and therefore undertakes appropriate security measures and uses relevant technologies to prevent your Personal Data from loss, theft, misuse, unauthorised access, disclosure, alteration and destruction. We also use various technical and organisational measures to provide the necessary level of security for your Personal Data, including, but not limited to the following:

  • Transmitting Personal Data through encrypted channels and means of communication;
  • Pseudonymisation of Personal Data, where reasonable and commercially possible;
  • Putting in place basic technical controls;
  • Ensuring ability to restore the availability and access to Personal Data in a timely manner in an event of a physical or technical incident, inter alia, by establishing a backup process;
  • Conducting regular audits, tests and reviews of our security and other measures related to storage and processing of Personal Data to ensure they remain effective, and act on the results of those tests;
  • Ensuring the ongoing confidentiality, integrity, availability and resilience of processing systems, services and controls;
  • Ensuring that any data processor we work with also implements appropriate technical and organisational measures with respect to the Personal Data;
  • Limiting the access to the Personal Data and use other measures where necessary.

We may also put other technical and organisational measures in place depending on our circumstances and the type of personal data we process.


Wow-How will not sell or rent your Personal Data to any third party. We may share your Personal data with your consent or as necessary to complete any transaction or provide any service or product you have ordered or requested. For example, we may share some of your Personal Data with a third party who manages the dispatch of emails for Wow-How.

Sometimes and in certain circumstances Wow-How may share your Personal Data with:

  • Third party service providers that store email addresses and automate mailing campaigns;
  • Our personal data processing counterparties or agents, whose services are required by us from the practical point of view;
  • Law enforcement units, government officials or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure;
  • Other third parties – only upon your prior consent or direction to do so.


We may transfer your Personal Data to a third party located outside the EEA. In case you are located in EEA and we transfer your Personal Data outside EEA, we ensure that a similar degree of protection of your Personal Data is maintained by employing at least one of the following safeguards:

  • We transfer Personal Data to a country that provides an adequate level of data protection (recognised as such by an adequacy decision of the European Commission);
  • We transfer Personal Data to a third party located in the USA and that third party is a part of EU-US or Swiss-US Privacy Shield Framework. For more information about this Framework, please visit the Privacy Shield website available at:;
  • In case of a transfer of Personal Data to a country, that does not provide an adequate level of data protection, we put in place specific contracts approved by the European Commission, which guarantee the same level of personal data protection as it has in the EEA. A copy of such contract may be requested [email protected].


Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and other third parties (including, but not limited to, websites on which the Website is advertised). These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites.

Please check third party websites’ terms of use and privacy policies carefully before you use any services offered on such website or submit any data thereon.

Nonetheless, as we seek to protect the integrity of our Website, we welcome any feedback about third party websites.


The Website may allow you to share certain content on a social media or network (such as Facebook, Twitter, Instagram, YouTube, LinkedIn, Behance etc.)

In case you share the content or information through a social media or network, you become involved in relations with the third party that provides such respective social media or network. These third parties collect your Personal Data according to their privacy policies, so please read privacy policies of such third parties carefully before you proceed with any actions involving such social media or networks.

Be aware that in case you have already registered on a social media or network, they may identify you and process your account details. We do not bear any responsibility for such third parties.


Wow-How processes and stores your Personal Data only for the period necessary to achieve the purpose of processing and storage, including, inter alia, for the purposes of informing you about the Wow-How project and its progress etc.

Nevertheless, we may retain certain Personal Data or information in case we are required to do so by the applicable legislation.

Once the purpose of storage is achieved or becomes not applicable, or once the period of storage imposed by the law expires, whichever is later, relevant Personal Data will be anonymised or deleted in accordance with the requirements of the law.


You have certain rights and protections under the applicable legislation regarding the processing and storage of your Personal Data:

  • You have the right to obtain from us the confirmation as to whether or not Personal Data concerning you are being processed;
  • You have the right to receive a copy of your Personal Information that we process;
  • You have the right to obtain from us without undue delay the rectification of inaccurate Personal Data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete Personal Data completed, including, inter alia, by the means of providing a supplementary statement;
  • You have the right to withdraw your consent for processing of your Personal Data (if you provided us with your consent);
  • You have the right to request the erasure (deletion) of your Personal Data from us and we have the obligation to erase your Personal Data as long as the processing is no longer necessary;
  • You have the right to obtain from us restriction of processing if the processing is unlawful, if you contest the accuracy of your Personal Data, or if Wow-How does not need your Personal Data anymore;
  • You have the right to receive from us the Personal Data concerning you, in a structured, commonly used and machine-readable format;
  • You can ask to transfer your Personal Data in accordance with your right to data portability to a third party indicated by you;
  • You have the right not to be subject to a decision based solely on automated processing of data, including profiling, which produces legal effects concerning you or similarly significantly affecting you;
  • You have the right to object to processing for direct marketing purposes. As soon as you notify us, we will stop using your data for such purpose;
  • You have the right to lodge a complaint with a relevant supervisory authority in case we violate your rights or obligations imposed on us by law.

You can exercise your rights towards us by contacting us at: [email protected].

Please note that when you send us a request to exercise your rights, we may need to reasonably authenticate your identity. Thus, Wow-How may ask you to confirm your identity via email or other means to make sure that you are who you claim to be and will further ask you certain questions to understand the nature and scope of your request.


We have the right to unilaterally amend this Policy from time to time, without your consent, and where we do so we change the ‘Last updated’ date of this Policy indicated on the first page. It is your obligation to review this Policy each time you access the Website in order to be aware of the changes to this Policy, stay informed about our information practices and the choices available to you.

If there is a material change to this Policy, such as a change to the purposes of processing of Personal Data that is not consistent with the purpose for which it was originally collected, Wow-How will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.

If you do not agree to the revised Policy, you should discontinue using this Website.

Questions, comments and request regarding this Privacy Policy are welcomed and should be sent to [email protected].